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Community Services -  Snow Removal

During snow events, West Chester personnel are continuously monitoring road conditions throughout the community. Our crews work around the clock to efficiently clear roads and address issues as they arise.

During periods of heaviest snowfall or most inclement weather conditions, office staff is working to assign trucks to areas of greatest need. During these times, if residents or business owners have concerns regarding the level of service they are receiving or concerns related to poor road conditions, they may report their concerns by calling 777-8765 or by using our citizen action line. Please know that we will address issues as soon as possible.

Snow removal in West Chester Township is a job shared by three different agencies. The Ohio Department of Transportation, Butler County and West Chester share the responsibility of clearing the streets.

The State of Ohio is responsible for I-75, State Route 747 and U.S. Route 42. The Butler County Engineer's Office maintains Tylersville, Cincinnati-Dayton, Lakota Drive West, Muhlhauser, West Chester, Smith, Beckett, Port Union, Union Centre Boulevard, portions of Crescentville, Cox Road - north of Tylersville, and Hamilton-Mason - west of State Route 747.

The West Chester Community Services Department Roads Division is responsible for approximately 220 miles of remaining roads within the Township that are designated public roads. There are private roads within the Township that are not maintained by the public roads division.

West Chester Township utilizes a variety of snow removal/road treatment techniques depending upon the conditions. These techniques include: pre-treatment with brine, salt and plowing as needed.

The Township is divided into snow routes for the purpose of clearing snow and ice. A truck is assigned to each route.

Salting one route takes approximately 3 to 4 hours. Plowing one route takes approximately 6 to 7 hours.

Higher traffic volume breaks up the snow and ice, consequently heavily travelled roads tend to show more effect of the salting than roads less travelled. If snow continues to accumulate after salting, streets are plowed as needed.


Order of Plowing

When snow hits, the roads are plowed according to their classification.

Main roads are the first to be salted - Hamilton-Mason, LeSourdesville West Chester, McCauley,Dimmick and Beckett Ridge Boulevard.

Next, collector streets or those that are crucial in getting the traffic flow from subdivision streets such as Eagle Ridge,Windwood, Kennesaw, etc. 

Subdivision streets are treated next and then cul-de-sacs. 

West Chester has more than 600 cul-de-sacs to plow. Because of their size and configuration of driveways and mailboxes, cul-de-sacs require more time and attention to plow. To expedite plowing, private contractors with smaller trucks may be called in to plow cul-de-sacs.

Special effort is made to salt steep hills and cul-de-sacs on hills.

Snow Emergency Classifications

The following designations are issued to demonstrate the level of concern for an individual snow event. To learn which emergency classification is in place, visit the Butler County Sheriff's website.

Level 1: Roads are hazardous with blowing/drifting snow. Roads may also be icy. Drive with caution.

Level 2: Roads are hazardous with blowing/drifting snow. Only those who feel it is necessary to drive should be out on the roads. Contact your employer to see if you should report to work.

Level 3: All roads are closed to non-emergency personnel. All employees should contact their employer to see if they should report to work. Those traveling on the roads may be subject to arrest.

Mailbox Damage Resulting From Plows

A properly installed and maintained mailbox should withstand snow removal operations. If improperly placed, the front face of the mailbox extends past the back of the curb edge or edge of pavement into the street, chances are the mailbox could be hit by a snow plow.

In the event your properly placed mailbox is knocked down as a result of plowing, call West Chester Township Roads Division at 777-8765 or using our online service ACTION LINE. The Roads Division will repair/replace mailboxes damaged by a plow strike. Replacements when necessary will be with a standard U.S. postal mailbox and 4 x 4 pine or cedar post.

Boxes knocked down from plow-thrown snow will be refastened if possible. Boxes down due to deteriorated materials will be the responsibiity of the owner.

Improperly installed mailboxes will also be the responsibility of the owner.

Altered or custom-made mailboxes damaged by plow strike, will be replaced with a standard U.S. postal mailbox and post.

The Township is not responsible for any mailbox that is not the standard U.S. postal mailbox permitted in the right-of-way. Replacement of "designer" mailboxes will be the responsibility of the owner.

For mailboxes on County roads, contact the Butler County Engineer's Office at 867-5744. For those on state routes, contact Ohio Department of Transportation at 1-800-831-2142.

Sprinkler systems, landscaping, basketball hoops and dog fences are not permitted in the right-of-way. The Township does not repair or replace non-permitted items in the right-of-way.

Lawn damage done by snow plows operations will be repaired by the Roads Division by calling 777-8765 or using our online service ACTION LINE to report damages.

Mailbox repairs will not take place until current snow operations are finished. Future snow events could delay repairs.

Snow Removal Tips

To help snow removal crews accomplish their job in the most efficient manner, the Community Services Department offers these tips:

  • Delay non-essential travel until after the roads have been cleared.
  • When using a snow blower or plow to clear your driveway, do not put the snow in the street
  • To avoid shoveling your driveway entrance twice, wait until the plow truck is finished plowing the street before you shovel the end of your driveway. The plow truck operator has no choice in where to put the snow. It has to go off to the side of the road which may include your driveway entrance.
  • Do not park on the street during a snow emergency, remove any obstruction from the right-of-way that would impair the salt truck.


Please be especially careful and courteous when driving around salt trucks and snow plows. Remember these tips:

  • Don't pass a snow plow.
  • Don't assume the snow plow operator can see you. Every truck has blind spots which reduce side and rear visibility.
  • Allow plenty of stopping distance; don't follow too closely. This also reduces the chance of loose materials hitting your vehicle.
  • Keep your headlights on low beam.
  • Slow down.