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Open communication and transparency are priorities for West Chester Township and web-based platforms are critical to sharing information with customers. is the official website of West Chester Township and serves as a virtual front door for the community. The website is the primary method for staying up-to-date with the community. Content of the website is focused on topics directly related to West Chester Township government operations, services offered to residents and businesses and services and amenities available to the public.

Social media platforms like Facebook, Twitter, Instagram,, Vimeo and YouTube are also accepted and popular venues for sharing information. They are used to build community and engage new audiences. West Chester's primary communication objective is transparency and sharing information consistently through as many venues as possible in order to reach as many people as possible.

West Chester participates in several social media platforms using approved guidelines to ensure content remains appropriate for all audiences.

The following is an excerpt of West Chester's social media guidelines, part of the Public Information and Engagement Department Policies & Procedures 

The Township’s intent is not to create a public forum, but to post and distribute information. Comments from third parties must directly relate to topics posted by the Township, with language that is appropriate for all citizens (including minors).

The following content shall be considered inconsistent with the intent of this guideline and is subject to  removal:

  • Comments not topically related to the particular posting being commented upon
  • Profane language or content
  • Content that promotes, fosters or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation
  • Sexual content or links to sexual content
  • Solicitations of commerce
  • Conduct or encouragement of illegal activity
  • Information that may compromise the safety or security of the public or public systems
  • Content that violates copyright, trademark or other legal ownership interest of any other party
  • Accusations made toward an individual that imply a particular individual is guilty of any criminal conduct or immoral activity. Defamatory material will not be permitted. If a person believes that there is a legitimate basis to make a complaint against the Township, any of its employees or any third party, then the appropriate alternative means of registering the complaint must be utilized, and these social media and web based platforms designed solely for the communication of information determined to be relevant by the Township will not be an appropriate forum for registering allegations of criminal activity or other accusations against individuals.
  • Comments considered political in nature or promote a specific candidate or issue
  • Comments of any kind which specifically name or promote an individual, organization and/or business
  • Comments that are not consistent with the goals and/or intent of the use of social media.