West Chester Township, OH
Home MenuEmergency Medical Services (EMS)
The West Chester Fire Department operates six medic units - two on reserve status and four in service 24/7 - with at least one paramedic on each squad. These units serve as our community's front line for emergency medical services and health care needs.
Our squads are equipped with the most up-to-date cardiac monitors and the ability to perform 12 Lead EKGs and transmit the information directly to the hospital prior to patient arrival.
West Chester EMS responds to more than 4,000 calls for medical emergencies, automobile accidents, fires, and HAZMAT incidents every year.
The West Chester Fire Department continues to meet federal, state, and local requirements for training and medical protocols, providing exceptional and compassionate care to our citizens for more than 40 years.
Emergency Medical Service (EMS) Billing
Do not let BILLING CONCERNS stop you from dialing 9-1-1 in an emergecny!
Residents of West Chester WILL NOT be charged for service or materials, beyond what is paid by their insurer, Medicare, and/or Medicaid. West Chester residents WILL NOT be responsible for co-pays, deductibles, or any uncovered fees.
West Chester Township seeks reimbursement from health insurers, Medicare and Medicaid for ambulance transportation and medical supplies used in patient care. Medicount Management is the Township's third-party billing provider.
Non-residents who receive emergency medical service from West Chester Fire & EMS will be responsible for the balance not paid by insurance, Medicare, or Medicaid, and will receive a bill from Medicount Management.
As a West Chester resident, what should I do if I receive a bill for ambulance service?
Contact Medicount Management, our third-party EMS billing service, at 1-888-410-6986 or ptrelations@medicount.com.
If the problem is not resolved, call the West Chester Fire Department at (513) 777-1133.
You may receive an Explanation of Benefits (EOB) from your insurance carrier and/or a statement from Medicount Management. If you are a resident of West Chester, this is not a bill.